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Your buildings and infrastructure assets generate vast amounts of valuable data every day regarding their performance and efficiency, 然而，这些情报的大部分仍未得到开发.

To unlock the value of this rich seam of actionable insight, Mitie has created a new 澳博官方网站营运中心 that offers the 科技nology, people and processes required to provide an advanced remote monitoring capability for our clients.

The 澳博官方网站营运中心 represents an evolution of Mitie’s service 交付. 它是建立在我们的证明, 和历史悠久, 位于布拉克内尔的远程操作中心, 并利用我们在曼彻斯特和利兹的澳博官方网站台. It is also the ‘engine room’ for our Monitoring as a Service solution.

The 澳博官方网站营运中心 brings together a dedicated team of experienced engineers, 主题专家, advanced processes and powerful analytics and diagnostics tools. These enable the 交付 of 工业ised and efficient predictive, 为客户的建筑提供预防和补救支持, 一天24小时, 一周七天.

Remote access to buildings systems enables the 澳博官方网站营运中心 to identify issues as they happen and triage faults before engineers go on site.

在某些情况下, the 澳博官方网站营运中心 can even rectify faults remotely by adjusting set points, initiating standby equipment or changing relevant Building Management System and/or equipment settings. Together these improve response times and first-time fix rates and reduce the need for site visits, 这些都是为了减少中断和最大限度地减少干扰.

好处:

• Reduces costs by minimising or eliminating the need for disruptive site visits, 特别是对偏远或地理上分散的地点
• Mitigates the risk of asset downtime by identifying, managing and preventing failures and outages
• Offers a single view of your facilities, assets, 能源 use and comfort policies
• Provides access to advanced asset analytics and actionable insight
• Ensures ‘right first time’ deployment of engineers to faults when a remote fix is not possible
• Optimises the performance of your assets by ensuring that they are in peak condition
• Unlocks cost efficiencies by extending the life of assets through predictive maintenance

Mozaic提供实时设施管理洞察力. It allows your client teams to make data-driven decisions by providing three key benefits:

1. Visibility of all performance data in relation to the contract, in one place, in real-time.
2. Insight that identifies workspace inefficiencies, trends, and potential issues.
3. 对发现的见解和事件作出反应. This includes a ticket-raising job management system to ensure the right people are allocated to the work, whether it’s cleaning up a spill or fixing faulty equipment.

Aria is our end user app and it is all about making things easier.

Aria allows workspace users to enjoy a smoother journey through their working day by providing the following key benefits:

• 工作空间用户与建筑管理之间的对话. Users can log a fault with building equipment or report a 工作场所 incident like a spill.
• 其他同事和工作空间用户之间的交互. For example, helping to locate colleagues that are hotdesking in a different part of the building.
• Engagement with location-based 新闻 and orientation, and notifications. These might include updates that your guests have arrived at reception, 火警即将测试的通知, or alerts that the coffee you ordered is ready to pick up from the office cafe.